Shipping policy

At FEINT ARCHIVE, all orders are made to order and shipped directly to you.

Shipping Availability

We ship to destinations available through our shipping network. Availability varies by destination and is confirmed at checkout.

At this time, FEINT ARCHIVE does not ship to destinations within the European Union or the United Kingdom due to current fulfillment and regulatory requirements.

This includes Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and the United Kingdom (England, Scotland, Wales, and Northern Ireland).

Shipping availability may change in the future.

Shipping Rates

Shipping rates are calculated and displayed at checkout based on your destination and order.

Order Processing

All products are made to order. Orders require processing time before shipment. Processing times generally fall within the estimated timeframe shown at checkout and may vary by product and destination.

Delivery Times

Estimated standard shipping times after your order has been produced and shipped are:

United States: 2–5 business days
Canada: 10–30 business days
International: 10–30 business days

These estimates do not include order processing or production time.

Estimated delivery times are displayed at checkout and begin after your order has shipped. Delivery estimates are not guaranteed and may be affected by carrier delays, customs, weather, holidays, or other circumstances outside our control.

Order Tracking

A shipping confirmation with tracking information will be provided when tracking is available.

Customs, Duties & Taxes

International customers are responsible for applicable customs duties, import taxes, tariffs, and other fees unless otherwise stated at checkout. FEINT ARCHIVE is not responsible for customs delays or charges.

Lost or Delayed Packages

If your package is delayed or appears to be lost, contact us at contact@feintarchive.com with your order number and tracking information. We will investigate with the carrier and fulfillment provider.

If tracking shows that your package was delivered but you cannot locate it, please check with members of your household, neighbours, and the carrier first.

Incorrect Shipping Address

You are responsible for providing an accurate and complete shipping address. If an order is undeliverable or returned because of an incorrect or incomplete address, a refund or replacement is not guaranteed. Each case will be reviewed individually.